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Private Medical Insurance Referrals

Village Physiotherapy is recognised by all of the major Private Health Insurance companies for Physiotherapy treatment.

In most cases of pre-authorised treatment, we can claim the cost of your treatment directly from your insurer, thus saving you the need to pay out fees in advance and the paperwork involved in claiming back treatment costs. Some providers may require that you pay the treatment costs up front and then claim the funds directly from them. Check with your provider directly for more details.

In order for you to claim on your plan, some insurance companies require you to obtain a referral from your GP or Consultant. Other companies just require you to contact them and speak to one of their team either on the phone or via video call. Please check with your provider and they will advise you of their specific requirements.

Before Treatment
Before your first appointment, contact your insurance provider to confirm your policy details and obtain your pre-authorisation or claim number. Please bring this information with you when you attend your appointment.
Making a Claim
If you wish to claim for treatments other than Physiotherapy, check with your provider to confirm what is covered. Different policies have different levels of cover, so it’s important to review your individual benefits.
Costs & Limitations
Your insurance provider may not cover your full treatment costs. You may have an excess to pay, a maximum benefit limit, or a set number of approved sessions. Always check with your provider to understand your financial responsibilities.
Non-Claimable Services
Some services are not covered by insurance, including missed appointments, cancellations, Sports Massage Therapy, Pilates classes, and any products purchased from the clinic. These will need to be paid for separately.

Make an appointment or to speak with one of our physiotherapists

Our friendly team is here to help with any questions you may have. Get in touch to book an appointment or discuss your treatment options with one of our expert Physiotherapists.
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